English
Español Recently held in the premises of the Instituto Internacional San Telmo in Malaga was the Fourth Annual Seminary of the Mayoral Group Professorship on Continuous Improvement under the banner “Continuous Improvement in Practice”
This Professorship came into being in 2013 with the ethos of creating and raising awareness on Continuous Improvement in entrepreneurs and executives, through the drafting of case studies and technical notes that convey the usefulness of knowledge and the application of techniques related to this issue.
The initiative arose through the conviction that the adoption of a philosophy adhering to Continuous Improvement, through its different analytical methods and tools, helps companies and institutions to make better and more profitable decisions.
In this way, amongst the activities undertaken by this Professorship, we find the teaching of an annual seminary in which attendees discuss, via the Case Study Method, examples of relevant companies in which it is patently evident that the application of continuous improvement techniques can help the company’s advancement.
In this seminary, Professor Jorge Bernal, Head of the Company Policy Division brought to life the case “The Santiago Pharmacy”, with the aim of explaining to those in attendance how continuous improvement may be applied to all areas within the company.
To display the tools and concepts that form Lean’s philosophy of continuous improvement, Professor Enrique Garrido, Head of the Academic Operations Division, described the “Motos Zambrano” case.
In addition, Rafael Domínguez de Gor, President of Mayoral and José López Vargas, Former Deputy Worldwide Executive President at NESTLÉ shared with those present, through a colloquy – conference, how they managed to transfer continuous improvements tools and techniques in their companies.
Finally, Professor Edward D. Arnheiter, University of the Pacific, Stockton, USA and Doctor. Karen Murrell, Chair of Emergency Medicine Chiefs, Northern California through the “Kaiser Permanente” case, taught us practical tools for continuous improvements used in the emergency wards of American hospitals.
En este seminario, el Prof. Jorge Bernal, director del área de Política de Empresa impartió el Caso “La farmacia Santiago”, con el propósito de explicar a los asistentes como la mejora continua puede aplicarse a todas las áreas de la empresa.
Para mostrar las herramientas y conceptos de la filosofía Lean de mejora continua, el Prof. Enrique Garrido, director del área académica de Operaciones impartió el caso “Motos Zambrano”
Además, Rafael Domínguez de Gor, presidente de Mayoral y José López Vargas, Ex Vicepresidente Ejecutivo Mundial de Operaciones de NESTLÉ compartieron con los asistentes, a través de una conferencia-coloquio, cómo consiguieron trasladar técnicas y herramientas de mejora continua en sus empresas.
Finalmente, el profesor Edward D. Arnheiter, University of the Pacific, Stockton, US y la Dra. Karen Murrell, Chair of Emergency Medicine Chiefs, Northern California con el Caso “Kaiser permanente” enseñaron las herramientas prácticas de mejora continua utilizadas en el área de urgencias del hospital americano.
